Frequently Asked Questions 

1. How much time will shipping take?

• Local Shipping: Orders within the same country typically take 7-12 business days for delivery.

• International Shipping: For international orders, shipping usually takes 10-15 business days, depending on the destination.

Please note that shipping times may vary due to high order volumes, customs processing, and the availability of products. We strive to process and ship your orders as quickly as possible and will notify you of any significant delays.

2. Can I track my order?

Yes! Once your order has been shipped, you will receive an email with tracking information so you can monitor its progress until it reaches you.

3. How do I make a return or request a refund?

Please refer to our Refund Policy Page for detailed information on eligibility for returns and how to initiate a refund request. You must notify us within 1 day of receiving the product if you wish to request a return or refund.

4. Do you ship internationally?

Yes, we ship internationally. Shipping times for international orders range from 10-15 business days, depending on your location.

5. What should I do if my order is damaged or defective?

If your order arrives damaged or defective, please contact us within 1 day of receiving the item. We will require a detailed description, along with photographs or video evidence of the damage or defect. For more details, please refer to our Refund Policy Page.

6. Can I cancel or modify my order?

Once an order is placed and processed, it cannot be modified. However, if you need to cancel your order, please contact us immediately at themagicmaninc@gmail.com. We can only cancel orders before they have been shipped.

7. Do you offer gift cards?

Currently, we do not offer gift cards for purchase on our website. However, we will notify you if this option becomes available in the future.

8. How can I contact customer support?

For any inquiries or concerns, please email us at themagicmaninc@gmail.com or reach out to us via our social media channels. We aim to respond within 1-2 business days.

9. What payment options do you accept?

We accept the following payment methods for your convenience:

• Zelle: Fast and secure payments directly from your bank account.

• Credit Card: We accept all major credit cards including Visa, MasterCard, American Express, and Discover.

• Apple Pay: A secure and convenient way to pay using your Apple device.

All payments are processed securely to ensure your safety. If you encounter any issues with payment processing, feel free to contact our customer support team at themagicmaninc@gmail.com.